editing my site

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  williamg75 · Member · Oct 19, 2016 at 8:31 pm

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  Hi,
  Does WordPress have a help desk where one can ask a private question about editing one’s site?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 20, 2016 at 9:24 pm

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  re: getting started

  Your detailed theme description page is at https://wordpress.com/themes/gateway/ and that’s where set up instructions for it are found. The live demo site is at https://gatewaydemo.wordpress.com/

  You must be logged in under the username account that registered the site first. Make sure you are running an updated browser version found at http://browsehappy.com or upgrade, please.

  The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  * You will have to replace “name_of_blog” with your actual blog’s name in that URL.

  If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

  Every theme has a detailed theme description page with set up instructions like this one https://wordpress.com/themes/twentysixteen/ and a live demo site like this one https://twentysixteendemo.wordpress.com/

  For creating a post in the New editor see here http://en.support.wordpress.com/posts/#publish-a-new-post
  For creating a page in the new editor see here
  http://en.support.wordpress.com/pages/#create-a-new-page

  For editing in the new editor see:
  http://en.support.wordpress.com/posts/edit-posts-screen/
  http://en.support.wordpress.com/pages/edit-pages-screen/

  re: images
  For accepted file types for uploading see here http://en.support.wordpress.com/accepted-filetypes/

  Are you running a browser and version of it found at http://browsehappy.com? If not, upgrade.

  Have you tried dragging an image straight from your desktop or computer’s image folder and drop it directly into your post’s editor?

  If you prefer you can click on the Add Media button from the toolbar of your editor to upload an image to your post.

  See: https://en.support.wordpress.com/images/adding-images-to-posts-or-pages/

  For uploading images into posts and pages see here http://en.support.wordpress.com/images/adding-images-to-posts-or-pages/

  For using the new editor for this see the instructions Staff ie. supernovia provided here https://en.forums.wordpress.com/topic/images-arent-clickable-any-more?replies=15#post-2530659

  For image editing see here https://en.support.wordpress.com/images/image-editing/

  For troubleshooting images see here > http://en.support.wordpress.com/images/troubleshooting-images/
  For creating galleries see https://en.support.wordpress.com/gallery/

  See the guide for creating links in posts and pages: http://en.support.wordpress.com/links/

  On the bottom of your Admin page you will find a link to the step by step Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/

  See also the “Video Quick Start” tutorial http://en.support.wordpress.com/video-quick-start/

  The support documentation is all found at the Support link http://en.support.wordpress.com which is also on the bottom of your Admin page.

  Any WordPress blog can be restructured from being post based to being page based – no upgrade required. For greater clarity read > http://en.support.wordpress.com/using-wordpress-to-create-a-website/
  See also:
  https://en.support.wordpress.com/five-step-blog-setup/

  Build Your Website in Five Steps

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  timethief · Member · Oct 20, 2016 at 9:25 pm

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  All support docs are at https://en.support.wordpress.com/

  There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  help@wordpress.com

  That said, the quickest way to get an answer to your support question is to state what you do need help with clearly in a peer support forum thread like this one.