Editing Page
-
We are no longer receiving emails and i am unable to edit the page. There is a ‘chargeback’ fee and I am not sure what it is for. Please contact [redacted by staff]
Site: https://mooreandwright.wordpress.com.
WP.com: Yes
Correct account: Yes -
Hi there!
I’ve redacted the phone number from your post. We don’t offer phone support at WordPress.com. For paid plans, live chat and email support options are available.
About Chargebacks:
I looked into your account and I can see that when the WordPress.com Personal plan was automatically renewed on the site in March, you disputed that payment with your payment service provider. Because you disputed that payment as being fraudulent or unauthorized, the relevant subscription was canceled. The Chargeback fee you had to pay was because of that dispute.
Please check out this page that explains more about chargebacks.
You will still need to purchase the WordPress.com Personal plan again on your site. You can do that by going to https://wordpress.com/plans
About Editing and not receiving emails:
Can you tell us what happens when you try to edit a page? Do you see an error message? Does the problem occur when you try to edit any page on your site or on specific pages?
Please provide screenshots if you’re seeing any error messages – you can use https://snipboard.io to upload screenshots and share the link with us here.
Also, which emails are you not receiving?
Once you’ve shared more details about the issues above, we’ll be happy to dig into them further.
- The topic ‘Editing Page’ is closed to new replies.
WordPress.com Forums 