Editing Problem

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  karlakorn · Member · May 21, 2018 at 4:24 pm

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  Hi, every time I want to edit my page a pop up shows up and says ‘We have detected another active session. You can take over and customize or exit’. I click on ‘let me customize’ and it doesn’t work. Also, my website isn’t working properly. Everything is out of whack. What is going on?

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  staff-zinnia · Staff · May 21, 2018 at 5:16 pm

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  Hi – What’s the site address?

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  karlakorn · Member · May 21, 2018 at 5:17 pm

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  Hi! It’s http://www.karlakorn.com

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  staff-zinnia · Staff · May 21, 2018 at 5:29 pm

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  Thanks for sharing. I have taken a look and can see that this domain was registered through FastDomain, Inc. and is actively hosted via BLUEHOST.COM. It isn’t actually connected to WordPress.com in any way.

  There are 2 versions of WordPress. Your site uses the open source, WordPress installation. That is quite different from using the managed environment that WordPress.com (here) offers. Those differences are outlined in this page if you’d like to read more about that:

  WordPress.com vs. WordPress.org

  For help you’ll want to head over to the WordPress.org forums. https://wordpress.org/support/ where a community volunteer will try to help. Alternatively you can also contact your host for assistance.

  Sorry I couldn’t be of more help but this should get you pointed in the right direction.

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  karlakorn · Member · May 21, 2018 at 5:37 pm

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  Thank you so much! I’m contacting bluehost now!