Editing site

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  ngatlin · Member · Oct 19, 2020 at 1:49 pm

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  Good morning, we have a wordpress site, however we can not get in touch with the person who created and updated our site. We have the login information but need assistance with understanding the layout and making edits, adding social media links etc.

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  varshasc · Member · Oct 19, 2020 at 1:57 pm

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  Hi there,

  Please share the URL of your site so that we can take a look and guide you.

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  ngatlin · Member · Oct 19, 2020 at 2:03 pm

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  http://www.heritageofthomasville.com/

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  staff-ozmodiar · Staff · Oct 19, 2020 at 2:58 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  ngatlin · Member · Oct 19, 2020 at 3:10 pm

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  Thank you so much for your quick responses and assistance.