Editing submenu items

  • Unknown's avatar
    sylvesterjayan · Member ·

    I’m trying to edit a sub menu item. However, I cannot see/find the options to edit the menu. I’ve tried watching multiple videos/ reading articles but none of it works.

    The sub menu item redirects fine on the live website but I need to update it now. Can someone help me with this?

  • staff-oikake · Staff ·

    Hi,

    Could you share the URL of the site you need help with?

    Thanks!

  • Unknown's avatar
    sylvesterjayan · Member ·

    Sure. It is https://www.infrascale.com/

  • staff-oikake · Staff ·

    Hi,

    Thanks for sharing the URL. I’ve checked it, and the site infrascale.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

    You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    Your site seems to be hosted with Google Cloud. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community

    If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 

    Hope this helps!

  • Unknown's avatar
    sylvesterjayan · Member ·

    Hi

    Thank you for writing back to me.

    I understand however the site is managed on WP platform.

    To be specific, I’d like to understand how the custom link in submenu item works. (Please see below screenshot). How is this submenu item linked to the correct page? Where in WP can I check this?

  • Unknown's avatar
    helper-heroponriki · Member ·

    To avoid any confusion, it’s crucial to understand the distinctions among three versions of “WordPress”:

    1. The free, open-source WordPress software that powers your website.
    2. WordPress.org, where you can obtain the software for free to use on your chosen hosting provider.
    3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you’re currently contacting. Unfortunately, we’re unable to assist with sites hosted on other platforms.

    Since you’re using the open-source version of WordPress, which operates differently from what we provide on WordPress.com, you can seek help at the community forums:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The community members in this open-source forum are experienced in these matters and are best suited to provide support.

    I hope this information points you in the right direction.

  • Unknown's avatar
    sylvesterjayan · Member ·

    Thank you!

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