Editor help – menu items have disappeared after editing!

  • Unknown's avatar
    farna2953418240 · Member ·

    I paid someone to help set my site up (www.amc-mag.com, or http://www.ramblerguy.com — both point to the same page). I have been making some minor changes. One of the pages is “Our Cars” (in the header menu). There were initially three cars in the section. Each is a clickable photo that leads to another page with more info on that car. I added a car to the section, and now only the added car photo appears. all the other have disappeared! When I got to the edit menu to edit the page all four selections are there. I did the same to the “How Tos” page — I made a minor edit on one of 10 or so selections and now only the selection I edited appears! I just changed some text and removed two buttons that were under the selections and not needed. Again, if I go to the edit page all the selections are there. I did nothing to remove the selections. How/why did this happen, and how do I fix it? I need to edit some more items (mainly text), but I don’t want to further break the site.

    The blog I need help with is: (visible only to logged in users)

  • kallyansingha · Staff ·

    Step 1: Check Query or Container Settings

    • Edit the page in the block editor.
    • If the items are inside a Query Loop, Columns, or Group block, check:
      • Number of items to display (should be set to “All” or the correct count).
      • Filters (category, tag, or custom criteria) — ensure your new item is included.

    Step 2: Check Visibility

    • Select each item block and check Advanced → Additional CSS Class / Visibility Settings.
    • Make sure none of the old items are set to hidden on the front-end.

    Step 3: Clear Cache

    • Clear browser cache and any site cache (Jetpack Boost or other caching plugin).
    • Test the live page in incognito mode to rule out local cache issues.

    Step 4: Update / Re-Save

    • After verifying settings, click Update on the page.
    • Sometimes just re-saving the page forces the live site to display all items correctly.

    Step 5: Test Minor Edits Carefully

    • Make small edits one at a time, and refresh the page to confirm items are not disappearing.

    Step 6 (if issue persists): Duplicate the Page

    • If the problem continues, try creating a new page:
      1. Duplicate the original page.
      2. Make edits on the duplicated page.
      3. Replace the old page in your menu with the new one.
  • Unknown's avatar
    farna2953418240 · Member ·

    Well, I understand your directions well enough, but there aren’t any selections for any of it on the editor page. This is a screen shot of the editor page. Only the top car on the list is showing.

  • Unknown's avatar
    cailebeth · Member ·

    Hi @farna2953418240!

    I’ve taken a look at your site, and I noticed that this site is actually not hosted with us, and your host will be able to help you best. To find your hosting, you can visit https://wordpress.com/site-profiler. You can also ask for assistance in the WordPress.org forums, which you can locate here: https://wordpress.org/support/forums/.

    While your site may be built on WordPress technology, separate from WordPress.com hosting, we specifically support sites built with WordPress technology hosted on WordPress.com. You can read more about this here: https://wordpress.com/support/com-vs-org/.

    On another note, if you ever consider switching to a more hands-off hosting experience, we offer free migrations to WordPress.com, a service that typically costs $500. You can learn more about this offer here: https://wordpress.com/support/request-a-free-migration/.

    Please let me know if you have any questions on this!

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