Editor quebrado
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O editor do meu site foi quebrando aos poucos. No início estava tudo perfeito, fui fazendo meu site, salvei e ok. Mas nas outras vezes que fui entrar no editor os blocos covers ficaram pela metade com uma div fantasma na outra metade. Até então ok, dava pra continuar apagando ela no f12, mas agora está totalmente quebrado, não consigo meccher nos blocos covers, e ta começando a afetar também o site pra quem entra nele…. Alguém está passando pelo mesmo? Alguém passou por isso e pode me ajudar?
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Hi! I can use Google Translate to understand you: https://translate.google.com/
Your said:
The editor of my website was breaking down little by little. At the beginning everything was perfect, I started making my website, saved it and ok. But the other times I went to the editor, the cover blocks were half filled with a phantom div on the other half. Until then ok, I could keep erasing it on f12, but now it is totally broken, I can’t mess with the cover blocks, and it’s starting to affect the site for those who enter it too…. Is anyone going through the same? Has anyone been through this and can you help me?
Please note that we provide support in Portuguese to better help you! https://wordpress.com/pt/forums/
You can also find the Portuguese version of our support documentation here: https://wordpress.com/pt/support/
We are also happy to look into it here in our English forums but we will need to translate your messages. You mentioned a page on your site is broken. Can I see this on your homepage? Or is it a specific place I need to look at? Can you describe what is wrong with the cover image?
Thanks for the additional info!
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Hi! thanks for answer!
Oh, sorry, I think that the site takes my pc language automatically (sorry the bad English)
It occurs only in the editor, its broken, specially the “cover” block, I can’t edit my website :c
See how it looks for me: https://imgur.com/a/P3OnnVf
And is starting to broke the page for visitors, some buttons is apparently broken :c
Have you seen this before?
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the cover blocks that I showed is already done, but the editor is showing like the image :/
Here how it is suposed to be: Print of when it been working
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If you try this with a completely new page, does the issue continue on the new page?
If so, would you please save that as a test page for us and let us know the title of the page so we can take a closer look?
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Thanks for answer!
Yes, the same problem :c
https://imgur.com/a/u885WmkBut the page is working good for visitors: https://suelenmarketingdt.wordpress.com/224-2/
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It don’t show for visitors, only in the editor, making the space only half editable (As you can see in the previous print)
it can be removed using the developer console and edit the block normally: https://imgur.com/0VNyNpj
it was the firstly error that started occour, i only pressed f12 and deleted they, editing normaly, but now the covers blocks looks like is corrupted, and i can’t use only a color, needs be an image, look here, the first print is how it’s on editor, the second is how was made this before the error.
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Hi there,
What’s the page you’re getting those errors on? I need to open it in the editor to check for mylself.
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Thanks for answer!
Any page I try to use the Cover block this happens, even new pages
Need you the login?
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Support staff here have superadmin privileges which allows us to see the back end of your site, so we don’t need your login. What we do need is the link to a post where this problem is happening so we can look at the post editor and see what may be happening here.
Once you give us a link to a post, we’ll be happy to take a closer look.
Thanks!
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Oh, right, thanks for answer!
Ok, so I will make the website public.
Here the home link (same page from the prints above): https://suelenmarketingdt.wordpress.com/
Again, the page looks ok from visitors, but broken only on editor.
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Thanks @mktsuelen. Are you able to remove those empty cover blocks?
If you are and they keep coming back, do you mind if we try from our end?
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Thanks for answer!
They are not empty, the 2nd print is how I was made this and how it looks for visitors, but in editor they are as you can see in the 1st print :c
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I’m having trouble understanding this, so let’s go one bit at a time.
What are the 2 cover blockers you circled in the screenshot above. This is what my colleague was referring to as “those empty cover blocks.”
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The circled cover blocks are the same blocks you can see in the 2nd print on the same link.
I’ve made they as you can see in the 2nd print, but passed some days, I tried to edit my page, and in the editor they look broken as you can see in the 1st print, and all others cover blocks, even in new pages, have the same problem :c
They are not empty, have content on they (2nd print), but in the editor the are broken (1st print, are the same blocks seen in the 2nd print, but on the editor) :c
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I recorded a video for explain better, i’m uploading to youtube and send the link when it finish process c:
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here the video explaining, i think that will be better to understand now ^^
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Thank you for the video. I am able to view the page “Início”, from the admin editor, and I see what you mean.
I have one question that I hope will help us.
On “Início”, is there any text that you have copied from an outside source, such as another website or document, and pasted into that page?
This will be important to know because it is often the case that when copying text from an outside source into WordPress.com, it this can cause unexpected behaviors. Let us know please. Thank you so much for your patience and persistence. :)
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Oh thank you so much for resolve my problem!!! 😍❤
That I remember, before I know how to use google fonts natively, I placed this in a html tag from google fonts page, but haven’t seen any problem. This code have removed have a time.
Tryed too do use style tag in html but without sucess, and still without problem.
The only code that have still in the page is an iframe from Google Drive for a video, maybe this?
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