Editor theme on Android Smartphone
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Hi there –
I’m loving the new Editor theme. I just switched my blog over.
It looks beautiful on my desktop but on my Android smartphone, only the first 3 or 4 paragraphs of each post will load.
I’m not experiencing this with any other website on my phone (and I tried clearing the cache) so I’m wondering if something might be wonky in the theme? My Android browser is Chrome 38 on KitKat 4.4.4.
Thanks
The blog I need help with is: (visible only to logged in users)
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This thread was marked as resolved – just wanted to check and make sure you’re all set now?
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Hi there – thanks so much for asking. I changed the settings so that I am now using the mobile version and all is good, now. Have a great weekend.
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If the posts are getting cut off on your phone I’d still really like to report this bug so we get it fixed. :-)
Would you mind letting me know:
– what type of phone you’re using
– are you also seeing the issue on the demo site here: http://editordemo.wordpress.com/Thanks for your help so we can hopefully get this fixed up!
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Phone – Moto G
OS – Android 4.4.4
Browser – ChromeI went to the demo site and everything looked good but the posts on the demo site are short so I’m not sure I’m giving it a good test. The first few paragraphs of my posts showed and then cut off after the 4th or 5th paragraph (well beyond the “more” code in case you’re curious if that could be the culprit).
Let me know if I can provide anything else.
Susan -
Thanks for the phone details, that’s helpful.
I made a super long post here – would you mind having a look and letting me know if it’s cut off for you? Thanks!
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Wow – that is long! I was able to open it and saw the whole thing on my phone. I checked it against what was on my desktop so I know I got the entire post on my Android.
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Thanks for testing that. Could you provide links to the specific posts on your site that are appearing cut off? Thanks!
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These are the posts that were cut off last night – but they’re not cut off now that I’m using the mobile version.
http://swrightboucher.wordpress.com/2014/10/30/to-do-list/
http://swrightboucher.wordpress.com/2014/10/19/how-to-use-free-images-like-a-pro/
http://swrightboucher.wordpress.com/2014/10/05/ram-dass-appreciate-people-as-trees/
This one was the worst one. The video would show up and disappear and then show up again.
http://swrightboucher.wordpress.com/2014/09/02/pharrell-williams-dream-job/
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Thanks, Susan! Alright, one more test:
http://zoonini.wordpress.com/2014/11/10/editor-test/
I’ve copied your Pharrell post to my test site here. Could you log in – pw: editor – and let me know if it’s cut off on your end the same way it was on your site? Thanks!
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I could see everything perfectly at first. However, I clicked on one of the videos and most of the screen is now blank. I can hear the video but can’t see it and can’t see most of the blog post. Can’t stop the video or control it. The last words that displayare: It’s less than three minutes
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Thanks for bearing with me through the troubleshooting process, it was very helpful. I’ve reported the issue to our developers and we’ll keep you posted here.
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Aw, my pleasure! I hope we can get this fixed up so you can turn off the mobile theme eventually. :-) We’ll keep you updated here!
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