Editor won't load

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  soccerdawg · Member · Oct 15, 2018 at 5:32 pm

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  My site, Lisahornung.com loads fine. But when I try to edit, the editor keeps loading and it never ends.

  I’ve contacted Jetpack for help, but have gotten no reply. I don’t even know if Jetpack is the right place to complain.

  Wordpress support won’t load on the editor, either, so I can’t send an email or call anyone.

  This is my resume and my portfolio site. I’m self-employed, so I NEED this site.
  I’m so frustrated, I’m about to move it to another host.

  Someone, PLEASE HELP!

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 16, 2018 at 1:46 pm

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  Hi there,

  Your site is hosted by us (WordPress.com) and therefore you’re in the right place.

  I tested your site’s backend (dashboard and editor) and everything is loading correctly. So, this may be an issue with your web browser. Can you please try the following:

  * Clear your browser’s cache and cookies:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Log-out and log back into your WordPress.com account.

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!