Editor won’t load

  • Unknown's avatar
    pamswanigan · Member ·

    My Editor suddenly stopped loading. It gets 1/3 of the way through the process and just stops. This started only minutes after I had been using it successfully for hours. I’ve cleared my browser cache and that hasn’t helped. I have no plug-ins. My theme obviously is compatible, or I wouldn’t have been able to do hours of work on the site every day for a couple of weeks. This is really frustrating.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-dragon · Staff ·

    Hey there,

    Please try opening the site editor in an incognito/private browsing window. It sounds like this might be the result of a browser issue; if opening the page in incognito/private browsing, then please try following our browser troubleshooting:

    WP
    Solve Common Browser Issues
    in WordPress.com Support
    3 min read
    Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versi

    If you continue to experience this issue please let us know!

    Hope this helps! Look forward to hearing from you.

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