Elementor critical error

  • Unknown's avatar
    musa96d362eac63 · Member ·

    Hello all,

    My website is regularly going down, and when I checked the logs it says fatal error with elementor plugin. Sharing some screenshots below, do you know how can I fix this issue?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help with third party plugins nor can we hlp as your site isn’t running on the wordpress.com platform. You must contact elementor support.

  • Unknown's avatar
    dragstor · Member ·

    Hey, @musa96d362eac63! 👋

    As @staartmees pointed out, we can’t help with third-party plugins (and themes), so contacting their dedicated support teams for plugin-related issues is best.

    Nevertheless, I looked at your site and noticed your Elementor plugin installation is outdated – it’s currently at v3.25.11, while the latest version is v3.26.3.

    👉 I suggest updating it to see if that will help resolve the critical error issues. 😊

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