Elementor Error

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  jsololashrocks · Member · Sep 16, 2020 at 5:10 pm

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  I can’t edit into Elementor, it says, ‘Preview could not be loaded.’

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  staff-blorbo · Staff · Sep 16, 2020 at 10:05 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  jsololashrocks · Member · Sep 17, 2020 at 10:05 am

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  My website is jsololashlove.com

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  jsololashrocks · Member · Sep 17, 2020 at 10:07 am

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  I have already deactivated all my plugins except for Elementor and checked if it didn’t met the Elementor standard, but it did met but still, ‘Preview could not be loaded.’ shows up. I don’t know why.

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  staff-totoro · Staff · Sep 17, 2020 at 8:44 pm

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  From what I can see your WordPress site is hosted at Namecheap.com, and is not a site hosted on WordPress.com: https://gwhois.org/jsololashlove.com+dns

  To clarify we are only able to help with WordPress.com sites, and are not able to look into your self-hosted site, but you can contact Namecheap support here for a closer look: https://www.namecheap.com/support/

  Also because your issue appears to be limited to the Elementor plugin, you may want to reach out to Elementor support here: https://elementor.com/support/