Elementor is not working properly

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  prettytutu · Member · Mar 25, 2022 at 1:32 pm

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  Hi are you there?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 25, 2022 at 4:04 pm

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  Your site zoobykids.com is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org ) but hosted at HostGator.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  If you’re having trouble with Elementor, you should reach out to their support and they can start troubleshooting the issue with you:

  https://elementor.com/support/

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting