elements

• 

  ortancemes · Member · Feb 15, 2024 at 11:12 am

  • Copy link
  • Add topic to favorites

  hi I purchase the element feature, but it seem i did it wrong because i don’t have the license for me to run it .

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  ortancemes · Member · Feb 15, 2024 at 11:15 am

  • Copy link

  wow i brought the elements using the WordPress, it didn’t ask me to create a account for it

• 

  ortancemes · Member · Feb 15, 2024 at 11:16 am

  • Copy link

  please if possible may get the funds back so that i can but the right element

• 

  chatchai3865 · Member · Feb 16, 2024 at 5:37 am

  • Copy link

  I think you should check your email. The license key should have been emailed to you.

• 

  staff-doublebassd · Staff · Feb 16, 2024 at 6:54 pm

  • Copy link

  Hi there,
  
  Are you referring to Elementor? If so, I would contact them since we here at WordPress.com aren’t associated with their plugin. They’d be best positioned to help you with your license. Hope this helps.