Eliminate account

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  divulgatiolegis15 · Member · Jul 12, 2016 at 9:43 am

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  I have receibed recently an email wichs says my Premium account will be renovated in some days. But I would like eliminate my account and my blog.

  Thank you for your help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 12, 2016 at 8:38 pm

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you have any difficulty please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Jul 12, 2016 at 9:22 pm

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  @divulgatiolegis15 We don’t see upgrades on this account, but if you’ll log into the correct account you should be able to cancel. So log out, then log in again using the email address we sent to. Or, you could also reply to the email. I hope that helps.