Eliminate social media duplicate posts.

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  lenscaption · Member · Dec 19, 2012 at 5:41 pm

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  My blog duplicates posts when posting to tumblr and/or linkedin. I have all my social media outlets checked to share the post with, but it posts twice to tumblr and linkedin. Can you help me?

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Dec 19, 2012 at 9:43 pm

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  Hi,

  Can you send me a link to your Tumblr (or LinkedIn) where you’re seeing the duplicates? I just checked your connections, and while everything looks good, I’d like to get the whole view.

  If you’d rather not post those here, you can take a screenshot.
  http://en.support.wordpress.com/make-a-screenshot/

  Thanks!

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  lenscaption · Member · Dec 19, 2012 at 10:56 pm

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  Sure.

  My tumblr is: http://lenscaption.tumblr.com

  There aren’t duplicate posts on there now as I typically delete the duplicate as soon as I post. I can post if necessary, so you can see what is occurring. Let me know.

  Thanks for your prompt response!

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  zandyring · Staff · Dec 20, 2012 at 4:56 pm

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  Hi,

  Could you post so I can see the duplicate? You could let your readers know it’s a test and it will appear twice, but you’ll remove both as soon as your troubleshooting is completed (if you think they’ll need an explanation) :)

  Just reply back with the WordPress.com post, the Tumblr post, and then I’ll also check the Tumblr homepage again.

  Thank you!

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  lenscaption · Member · Dec 20, 2012 at 5:38 pm

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  Hello.

  I’m sure all 10 of them will be fine ;)

  I just posted and it happened again! Here are the links:

  http://lenscaption.wordpress.com
  http://lenscaption.tumblr.com

  Thanks!

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  zandyring · Staff · Dec 20, 2012 at 8:38 pm

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  I see exactly what you mean!

  So follow-up question – I see that these are in Image format; are posts in Standard format double-posted? (I’m not going to suggest that you have to post only in Standard from now on, don’t worry – but it’ll help us see if there’s a bug somewhere). Could you try a post in Standard and see if the effect is the same?

  Cheers!

  You can delete the duplicate post, now that I’ve seen it.

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  lenscaption · Member · Dec 20, 2012 at 8:51 pm

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  It seems like you’re getting warmer! I just posted in standard format and it only posted once to tumblr.

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  zandyring · Staff · Dec 21, 2012 at 2:07 pm

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  Great!

  Ok, now that we know where the issue is, I’ll let the internal team know and I’ll see what we can dig up for you. :)

  Cheers!

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  zandyring · Staff · Jan 24, 2013 at 1:34 pm

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  Hey there,

  So we suspect that this was resolved on Tumblr’s end – could you try again?

  Cheers!

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  lenscaption · Member · Jan 24, 2013 at 5:46 pm

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  Wow. I thought you forgot about me by now! It has actually been working just fine…I figured you must have done something.

  Thanks again for the support!!!

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  zandyring · Staff · Jan 25, 2013 at 6:37 pm

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  It was a long gap, and I apologize! But I’m really glad to hear that this has cleared up for you!