elportalcafe.com

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  gerardolopez1280 · Member · Dec 21, 2018 at 6:55 am

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  elportalcafe.com is the website of my business, with wordPress ,but now is temporally unavailable how can i recovery , do you have a telephone number to call you to talk about

  The blog I need help with is: (visible only to logged in users)

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  pandeyabhaykumar · Member · Dec 21, 2018 at 7:08 am

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  Hi,

  Staff can help you better in this.
  I have added “modlook” tag for staff assistance.
  You will get a reply soon from the staff.

  Support on phone call is not available here at wordpress.
  To know more about the support options please visit below link

  Contact WordPress.com Support

  Thanks.

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  justjennifer · Member · Dec 21, 2018 at 8:06 am

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  Name Servers
  NS1.SITEGROUND280.COM
  NS2.SITEGROUND280.COM

  Hello there, it looks like your site is using nameservers that are not associated with WordPressdotcom where we are. Have you contacted your web hosting provider for assistance? If they say it is a WordPress problem, you’ll want to head over to the documentation and support forums at https://wordpress.org/support where they have more experience with the kind of issue you are having.

  Just to clarify, WordPress, the software hosted on 3rd party servers, and WordPressdotcom, the hosted platform where we are, are separate entities with different documentation and support forums. To learn more about the differences please see our guide https://en.support.wordpress.com/com-vs-org/

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  gemmacevans · Member · Dec 21, 2018 at 9:48 am

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  Hi gerardolopez1280,

  
  @justjennifer is correct — elportalcafe.com is a WordPress.org site hosted by SiteGround. The domain itself was registered through GoDaddy.

  The domain still appears to be registered so I recommend contacting SiteGround for more information about why the site isn’t loading — they should be able to help.