email 無法更改

  • Unknown's avatar

    更改網站管理員電子郵件地址後,一直沒有收到系統傳送的電子郵件,新電子郵件為(email visible only to moderators and staff),謝謝

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Hi, I don’t see any WordPress.com sites under your account here.

    Would you please share the URL of the site you’re referring to?

    Once we know that, we should be able to help or at least direct you to the folks who can.

  • Unknown's avatar

    Hi,
    My site: http://lucie.tw
    thanks for help!

  • That is a self-hosted WordPress.org site, which we usually can’t help with here.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    With that said, it sounds like your hosting provider has disabled PHP’s mail() function, which WordPress uses to send you email notifications and is also used by contact form plugins and more.

    This is a common safeguard employed by hosting providers when they suspect that another customer on the same server is sending spam emails directly from the server.

    Another alternative is that PHP’s mail() function is still active, but spammer activity from the server has already caused any email sent from it to be blocklisted. This would result in the emails being sent but never received by any email address with basic anti-spam capabilities.

    You can check this by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the Health Check plugin and send yourself a test email from the plugin’s Tools tab to see if it works.

    If you didn’t receive a test email, you could try using an SMTP plugin to configure your WordPress site to use your email’s outgoing mail server instead of PHP’s mail() function.

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