Email

  • Unknown's avatar

    I had created two domains with the same email, could I have the domain separately, I mean, keep one with the same reference email, and could I have the second with a different email account? I need to administrate them individually. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Currently, it looks like you have two domains on your account:

    eenergymx.com (eenergymx.wordpress.com)

    and

    somoscientificos.org (somoscientificos.wordpress.com)

    They’re attached to completely different WordPress.com blogs (in parenthesis). So, you should be able to manage the content separately. Can you explain what you’re unable to do with the current setup?

    An alternative would be to setup one domain and site under a completely different user account that we would create. If you would like to go that route, please let me know!

  • Unknown's avatar

    Thank you for your answer. Yes, I think I would rather have the somoscientificos.org domain with a different user account. Actually, I already have the new user email to relate the domain with.

    Could you please help me with the procedure to setup the domain and site to the new user account?

    Thank you in advance for you support.

  • Unknown's avatar

    Hi there,

    Sure! Just to confirm, you would like to transfer ownership of the blog somoscientificos.wordpress.com and the domain somoscientificos.org to this new user account. Is that correct? Would you like me to leave your current account (eenergymx) as a user on the blog as well or leave only the new user?

    Just let me know the answers to the above questions and the email/username for the new account, and I’ll get it transferred right away!

  • Unknown's avatar

    Thank you again for your support. Yes that’s correct, I want to transfer the ownership of the blog somoscientificos.wordpress.com and the domain somoscientificos.org to this new user account:

    (email visible only to moderators and staff)
    username = somoscientificos

    At the same time, I would like to keep the blog and domain eenergymx.com (eenergymx.wordpress.com) under the current user account (email visible only to moderators and staff).

    Could you please help me with these? Thank you in advance.

    Please let me know if I have to do something else or if I need to provide you any other information.

    Thank you again, I appreciate it.

  • Unknown's avatar

    Hi!

    Not a problem. I can make this happen. One note, I didn’t see a user account with the username you mentioned or the email you included just yet. I went ahead and created one for you. You should have received login instructions to that address. Can you login and let me know if you have any trouble?

    Once we get that setup, I’ll transfer your blog.

  • Unknown's avatar

    Hi !

    I´ve alreay login in without any problem, thank you.

    Please continue with the set up. Thanks!

  • Unknown's avatar

    Done! Can you take a look at somoscientificos.org to make sure you can access it from the somoscientificos login?

  • Unknown's avatar

    Thank you very much!
    I could access it from somoscientificos.org, great!

    But when I accessed with other user eenergymx, I still have access to two domains, please tell if I am wrong but I thought I will have access to each one only by one user account.

    Thank you in advance for your help.

  • Unknown's avatar

    Hi!

    Currently, there are several user accounts on the blog somoscientificos.wordpress.com. Did you want me to remove eenergymx as a user on that blog?

  • Unknown's avatar

    Hi !
    Yes please. remove the eenergymx as a user for the somoscientists blog.

    By the way, when you remove this, all the contact messages from the contact form will be sent to my somoscientists email, am I right?

    Thank you!

  • Unknown's avatar

    Hi!

    Yes please. remove the eenergymx as a user for the somoscientists blog.

    Done!

    By the way, when you remove this, all the contact messages from the contact form will be sent to my somoscientists email, am I right?

    When someone fills out the contact form on your site, the notification is sent to the email address on file for the user listed as the creator of the page/post. In this case, your contact form was created by the user “eenergymx”. So, the email will be sent to that account.

    To receive the notification to your new account, you can re-add the contact form and change the notification preference as outlined here:

    http://en.support.wordpress.com/contact-form/#notification-preferences

    Please let me know if you have any trouble!

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