email

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  maricaparlato · Member · Feb 2, 2022 at 7:21 pm

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  hello,
  I am no longer able to access my email configured on my Mac and iPhone. the error is
  the certificate for this server is not valid. it is secureit13.sgcpanel.com

  can you assist me in configuring the email again?

  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

  here the details:
  Server in entrata: secureit13.sgcpanel.com
  Nome utente: (email visible only to moderators and staff)
  Porta: 995

  Server della posta in uscita:
  secureit13.sgcpanel.com
  Nome utente: (email visible only to moderators and staff)
  Porta SMTP: 465

  thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Feb 3, 2022 at 5:12 am

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  Hi there,

  You’re posting in the support forums for the web hosting provider, WordPress.com. We don’t host the domain, cuoredisorrento.com, and aren’t providing you with any email services connected to that domain.

  It looks like your DNS for that domain is managed by Siteground.com, so please contact them directly for help for this.

  From what I can see of your DNS records, your MX record (which is what makes your email work), is pointing back to your own domain, instead of to a mail server, which is most likely why your email isn’t working any more. You’ll need to ask your email provider for the correct MX record to use, and then update that in your DNS settings in your account at Siteground.