Email

• 

  moorhen321 · Member · May 30, 2017 at 2:58 pm

  • Copy link
  • Add topic to favorites

  I’m trying to get the confirmation email, but it is mot being sent to me.

• 

  krutidugade · Member · May 30, 2017 at 5:56 pm

  • Copy link

  Hi there,

  Have you checked your spam folder? Mails at times land up in Junk/Spam folders.
  In case you are using Gmail, go through these gmail issues
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If everything seems right and still you are having issues then add modlook tag in sidebar for staff assistance.

  Hope this helps!

• 

  timethief · Member · May 30, 2017 at 5:59 pm

  • Copy link

  The first step is verifying that you entered the correct email address on your accounts page.

  Please confirm that the email address here https://wordpress.com/me/account is correct.

  If you cannot locate the email activation/verification/confirmation check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  Only if you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  staff-zinnia · Staff · May 30, 2017 at 7:00 pm

  • Copy link

  Hello –

  It’s possible that your employer or school network is blocking our emails from coming through. I’ve sent another email, please let me know if you receive it. Adding WordPress.com as a contact to the email account may help it come through to your inbox.