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  jaynestallingsgmailcom · Member · Dec 11, 2020 at 12:25 pm

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  I already have an account with WordPress. I had to get a new email because my other email stopped working. Now I can’t get into my Word press account because it is not accepting my password. WordPress will only send a new password code to my old email. They are requesting 1 of 3 security items And I don’t have them. I am totally locked out.

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  kokkieh · Staff · Dec 14, 2020 at 6:30 am

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  Hi there,

  What is the username of the WordPress.com account, or the URL of the WordPress.com site you’re trying to access?