EMAIL

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  bangelaa406 · Member · Apr 11, 2024 at 4:35 pm

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  Hello support.

  I’m trying to login to my email (email visible only to moderators and staff) and now it just keep saying No Active or Suspended domain found

  Can you please rectify this for me? I need to access this email for marketing. I just logged out now and all of a sudden I wasn’t granted access anymore.

  Thank you

  Self-declared URL: tabletalkpie.org
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 19, 2024 at 5:42 pm

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  Hello there!

  Regarding your inquiry, our dedicated Billing Support team is the best resource to help you out. You can easily reach them by clicking on the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  If you prefer, you can also send an email directly to billingsupport@wordpress.com. They will be more than happy to assist you with any billing-related concerns.

  Please keep in mind that we are unable to provide assistance for this matter through the public support forums.

  I hope this information is helpful! Let me know if there’s anything else I can do for you.