email

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  kwapparelofficial · Member · Apr 1, 2025 at 4:39 pm

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  I cancelled my WordPress site, yet it is still auto renewing my email. And the auto renew option for email is unavailable because I no longer have a site. And I can only speak to a human if I have a paid account.

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  marutim · Staff · Apr 7, 2025 at 5:39 am

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  Hi there,
  
  Thank you for contacting WordPress.com! I am happy to help you with your questions.

  I have checked the WordPress.com account that you have contacted us from and I did not find any subscriptions or charges.

  Do you have another WordPress.com account? You may have contacted us from a different email address.

  Can you contact us from the respective WordPress.com account so that we can complete the verification and track the transaction/subscription for you? This will help us help you further.

  Let me know if you have any further questions that I can help you with 😊