Email access

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  bellytobabychildbirthservices · Member · Apr 17, 2023 at 5:39 pm

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  Hi, I am unable to receive emails to my address.
  All I can see in the WordPress account is an auto renewal is coming up April 28th.
  I also pay Google monthly ($6.99 or so) for email suite? I’m just confused.
  Is there something I am missing to be able to access my email? Thank you for any help!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 18, 2023 at 4:32 am

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  Hi there!

  You can only use one email service provider with a domain at a time. So it can be either Google Workspace or Professional Email (which you pay us for). I’ve turned off the auto-renewal for your Professional Email subscription so that you aren’t charged for it.

  However, I noticed that the domain isn’t active. It seems to have expired recently, and it’s not working right now. The email service you have is also likely ineffective due to this. Do you want to restore the domain and renew it for another year?