email account set up

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  uranusrising · Member · Oct 6, 2013 at 12:01 am

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  I have my domain name and email hosting originally through Crazy Domains. I have linked the domain to my wordpress account. I am now attempting to set up an email address linked to my domain. I have followed all the instructions from WordPress and from Crazy Domains with regard to setting up the DNS records, but i am still unable to use the email account.

  Any ideas of what i need to do??

  thank you.

  Michael

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 6, 2013 at 3:56 am

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  It looks like your MX & CNAME records might have a problem

  Exactly what changes did you make and what instructions did you receive from Crazy Domains?

  http://en.support.wordpress.com/domains/add-email/add-other-email/

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  uranusrising · Member · Oct 6, 2013 at 4:09 am

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  this was the instruction i got from Crazy domains …
  If you are hosting your website with another provider (word press) and cannot update your name
  servers, please contact your hosting provider and set the following records in your DNS:
  MX record uranusrising.com. –> mail.uranusrising.com.
  A record mail.uranusrising.com. –> 27.54.88.34

  … which i have done through the ‘Store / Domains’ pages on wordpress.

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  auxclass · Member · Oct 6, 2013 at 4:21 am

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  No. – Please EXACTLY what did you do, what text is in your Domains / DNS section? The records are very touchy and the format is very important

  See below for my best estimate Based on what makes my email work

  MX 10 mail.uranusrising.com.
  A mail 27.54.88.34

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  uranusrising · Member · Oct 6, 2013 at 4:49 am

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  thanks for taking the time to respond to my request. I have tried 2 versions.

  This …
  MX 10 mail.uranusrising.com.
  A webmail 27.54.88.34
  (which looks like your suggestion, but it has not worked)

  and since then, after looking through the wordpress support info, i changed it to this …

  CNAME autodiscover exchange.uranusrising.com.
  MX 10 mail.uranusrising.com.
  TXT v=spf1 include: mail.uranusrising.com ~all
  A webmail 27.54.88.34

  I can send mail from the email address, but i am not able to receive email.

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  auxclass · Member · Oct 6, 2013 at 5:03 am

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  There is a difference between mail & webmail

  My best effort is to try the records & format that I gave above

  I will also flag this for the staff to help, but they are on a company wide meetup plotting how to rule the world or something like that so they are backed up a bit in the forum, they are working requests but not as quickly as normally

  Based on what I saw in an earlier forum post I would use mail and not webmail – the records are very strict and differ in format from one host to another a bit sometimes

  https://en.forums.wordpress.com/topic/crazy-demain-emails-help?replies=1#post-1057230

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  uranusrising · Member · Oct 6, 2013 at 5:05 am

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  Thanks, I’ll give it a try with just ‘mail’.

  … and wait to see what happens with world domination!!

  Michael

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  auxclass · Member · Oct 6, 2013 at 5:10 am

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  you be welcome & good luck

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  uranusrising · Member · Oct 6, 2013 at 6:05 am

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  Changing from ‘webmail’ to ‘mail’ has worked.

  Thank you! :)

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  auxclass · Member · Oct 6, 2013 at 6:09 am

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  I love it when a plan comes together :)

  you be welcome!!