Email address

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  ldepus · Member · Feb 10, 2023 at 2:26 am

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  Hello. I have a subscription with 3 addresses. I would like to replace one of them with another one. How should I do this please?

  It seems to default to a paying option, as if I was adding a new (fourth) address to the plan.

  Thank you for your help.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Feb 10, 2023 at 12:32 pm

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  Hi there!

  If you’re wanting to set up a different email address in your Professional Email service, you could proceed with purchasing the new email address and subsequently cancelling the one you no longer need.

  One alternative could also be to create an email alias – this does not remove the original address, but it sets up the new one to direct to the original one:
  https://support.titan.email/hc/en-us/articles/4406401602457-Email-Alias

  Another alternative: what you could do is head to your mailbox administration which is directly with Titan:
  https://manage.titan.email/

  From there you could follow Titan’s guide to remove one account, and replace it with another (without needing to go through a purchase/cancellation process):
  https://support.titan.email/hc/en-us/articles/360038727153-Manage-Email-Accounts-via-Control-Panel#h_173ee347-b0ce-4a20-9cab-e892fe2c1620

  Please note: cancelling a mailbox in this way will delete the data of that mailbox – if you’ll need a backup of it please do take said backup before making any changes:
  https://support.titan.email/hc/en-us/articles/900001732203-How-to-take-a-backup-of-my-emails-

  I hope that helps, if you do have any other questions let us know!