Email address change still pending?

  • Unknown's avatar

    My profile is showing that my updated email address is still pending . I changed it such a long time ago that I can’t remember if I received a confirmation email or not. [Senior Citizen!] Please can you sort it for me?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Is it not possible to resend the confirmation email?

    Regardless, I’ve tagged this for Staff assistance.

  • Unknown's avatar

    I actually have 2 blogs with WordPress and one explanation I read on your site mentions difficulty with ‘freeing up’ but I really can’t understand what I’m supposed to do. I want to use my new email address on both sites.

  • Unknown's avatar

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try the change here first > http://wordpress.com/#!/settings/

    See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

  • Unknown's avatar

    My profile is showing that my updated email address is still pending

    I actually have 2 blogs with WordPress

    Are both WordPress.com sites under the same username account (smiffy37) or are they entirely different username accounts/sites?

    Since the support doc timethief linked to above about issues changing one’s email address specifically requests

    If you requested the change but did not receive the e-mail confirmation to finalize it (or the confirmation did not work), please contact support.

    I have tagged this for Staff assistance.

    If you haven’t already, you may want to subscribe to the thread to receive notifications of future replies.

  • Unknown's avatar

    Brilliant – all done and dusted now …. thank you so much for your very efficient help.

  • Unknown's avatar

    @smiffy37 – it seems like @timethief and @justjennifer got everything sorted out for you?

    Let me know if you’re still having trouble and I’ll be happy to help.

    Cheers!

  • Unknown's avatar

    Oh dear …. I’d thought it was all sorted but only one of my blogs notices is going to my new email address. The email notifications sent from my photo blog [smiffpic.wordpress.com] are still going to my old address. It’s showing it’s awaiting the confirmation. I have the same user name for both blogs. Sorry – I’m an old lady in a muddle!

  • Unknown's avatar

    I updated your email address to the googlemail address you requested.

    Let me know if you have any questions!

  • Unknown's avatar

    Thank you for taking pity on me – much appreciated ….

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