Email address has been deleted. No way to access old account

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  rvneedshome · Member · Jul 3, 2022 at 6:33 pm

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  I desperately need to delete this blog as it’s a very old version of me that I no longer want to be seen. The email address has been permanently deleted but I have the current corresponding name to have this removed so I should be able to verify myself easily. How do I get around the fact that I have no verification email? Receipt, etc…?

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Jul 3, 2022 at 11:51 pm

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  Hi there,

  I do not see any sites under your @rvneedshome WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  rvneedshome · Member · Jul 5, 2022 at 2:04 am

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  Thanks for your response. The site I’m looking to take down is actually this: https://santasutton.wordpress.com/
  Can you let me know how I can proceed?
  Thanks!

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  kokkieh · Staff · Jul 5, 2022 at 5:41 am

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  Hi there,

  Only a logged-in admin on a site can delete it, so you will need to recover access to the account first.

  The only way to do that, and the only forms of verification we can accept, is via the account recovery process at https://wordpress.com/en/support/account-recovery/

  If you don’t have the information needed to verify your ownership of the account, I’m afraid we won’t be able to give you access.