Email address not changing

  • Unknown's avatar

    I have started to recieve emails to my personal email address as I thought it would be easier to keep it all in one place, but when I try to change it back to my business email it says it is already in use. The business email address is the one I set up my wordpress with and is only used for this site. Why can I not change it back (it wont let me) and if I can get around this and change it back to (email visible only to moderators and staff) how? I need to be able to reply to people who contact me with my business email not my personal one.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, I am not entirely certain which email address you’re attempting to change. Is this your account email address? Your Custom Domain contact? An email link on one of your pages/posts/widgets?

    To change your account email:
    http://en.support.wordpress.com/email-address/

    To change your custom domain email:
    http://en.support.wordpress.com/domains/domain-management/

    Please let me know if these links help, or provide me a few more details, and I can assist further. Many thanks!

  • Unknown's avatar

    Hi, thank you for responding.
    The email address is the account email. I changed it so that the comment notifications came to my personal email account for ease. However when I needed to respond to an email I decided to change the email address back to my business one and found that it said it was already in use.
    I can’t find a solution in the links though and just want the email address for all of my WordPress to be (email visible only to moderators and staff).
    Many thanks

  • Unknown's avatar

    Hey! I’m going to send you a personal note, since I want to chat about contact/account info privately. Keep an eye out!

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