Email address unable to change

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  stephaniebe · Member · Feb 6, 2014 at 10:03 pm

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  It won’t let me change my email address in my Accounts section. It keeps on saying “Unable to update”. It’s very frustrating as that email address is old, and defunct. I don’t work at that company anymore.

  Please help me out! Thanks.

  Steph B

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  timethief · Member · Feb 6, 2014 at 10:05 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and scroll down if required click the “Need More Help” link and complete the form for account recovery.
  https://wordpress.com/wp-login.php?action=recovery