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Forums / 'email address will not be publically displayed'

'email address will not be publically displayed'

  • Unknown's avatar
    harbortides · Member · Sep 7, 2016 at 7:23 pm
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    change email address – site has new operator

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Sep 7, 2016 at 7:26 pm
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    site has new operator

    Companies, groups and organizations of any kind do not own blogs.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you do not have the required access you need to contact the employees who registered these accounts and sites under them and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    In other words the owner of the blog has to take action. So as you are not the site’s owner, you have to contact them so they can transfer the blog and any upgrades to another username account.
    See:
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
    Note: https://en.support.wordpress.com/change-credit-card-details/

  • Unknown's avatar
    timethief · Member · Sep 7, 2016 at 7:27 pm
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    Edit: Replace “So as you are not the site’s owner” with If you are not going to be the site’s new owner you have to transfer the blog and any upgrades to another username account.

  • Unknown's avatar
    harbortides · Member · Sep 7, 2016 at 7:33 pm
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    Let me be more clear. It is a college account and the staff under which this website was created was let go. The log-in was handed to the new adviser. We can access the blog. We want to change the visible email address on the cover of the blog. The screen does not allow the change. All other functions work.

  • Unknown's avatar
    timethief · Member · Sep 7, 2016 at 7:41 pm
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    We want to change the visible email address on the cover of the blog.

    Is it in a contact info widget? https://en.support.wordpress.com/widgets/contact-info/

    Let me be more clear. It is a college account and the staff under which this website was created was let go.

    Please bear with me and read what follows as I do not know if the site has been properly transferred to another username account or not. The bottom line is not if you have access now. The bottom line is that you may not own the site and that may impact future choices you may want to make because you may not be able to change the email address on the account page https://wordpress.com/me/account of the username account that registered the site.

  • The topic ‘'email address will not be publically displayed'’ is closed to new replies.

Tags

  • change email address
  • transferring blogs to another username account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 4 replies
  • Last activity 10 years
  • Latest reply from harbortides

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