email already in use?
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I am trying to update my email address to my new personal one. I got an alert that says this email address is in use. How is this possible as I use this email daily, and am not aware of anyone else having access to it?
The blog I need help with is: (visible only to logged in users)
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Hi folks, Generally speaking, if you receive that message it means that email address is already associated with a WordPress.com account. https://en.support.wordpress.com/email-address/#issues-changing-your-email-address
If you don’t remember the password for that other WordPress account, you can reset your password by entering that email address in our password reset form. https://en.support.wordpress.com/passwords/#lost-password.
Once you regain access to that other account, change its email address to something else which will free up the email address you wish to use for this account.
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Hi there,
Can you please give us the email address you’re trying to change to so we can check it? Type the email address on its own line and it will be hidden automatically so only staff can see it.
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