Email and password changed without my permission

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  readinginthedesertrecovery · Member · Jun 9, 2023 at 3:02 am

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  I received an email on Wednesday stating that my email address had been changed and to reply if it wasn’t me who requested the change. It wasn’t me so I replied. My password has been changed too and I can no longer access my blog.

  Since then I have had no response to my requests for help. I have tried account recovery and had no response. I just want my blog back. Please help.

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Jun 9, 2023 at 6:36 am

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  Hi there!

  We are unable to help with this in the forum, as you will need to contact our account recovery team. I’ve checked and found that you’ve already sent the account recovery team an email. Please wait while they investigate and get back to you via email.

  Thanks!

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  readinginthedesertrecovery · Member · Jun 9, 2023 at 12:33 pm

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  Thanks for your reply. I asked on Twitter and they told me to me to email the help address. The help email told me to ask on the forum. Anyway, it’s been 2 days now but hopefully someone will get back to me.

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  helper-heroponriki · Member · Jun 9, 2023 at 5:09 pm

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  It seems that someone has already responded to your message. Please locate that email and follow the instructions provided to recover and secure your account.

  I hope this information is helpful to you!

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  readinginthedesert · Member · Jun 10, 2023 at 5:45 am

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  Yes all sorted now, thank you!

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  staff-ozmodiar · Staff · Jun 10, 2023 at 5:53 pm

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  Great to hear!