Email and profile image

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  xiaofan0608 · Member · Sep 28, 2020 at 3:19 am

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  I can’t change the website email. Because I did not have received the email on my email. Beside the profile image also cannot change

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  staff-blorbo · Staff · Sep 28, 2020 at 6:06 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  xiaofan0608 · Member · Sep 29, 2020 at 1:28 am

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  http://airballme.com/wp-admin/customize.php?url=http%3A%2F%2Fairballme.com%2F

  this is my website URL

  and I cannot receive the email

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  kokkieh · Staff · Sep 29, 2020 at 4:28 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. That verification email isn’t coming from us, but is sent by your WordPress installation on your hosting provider’s servers, so if it’s not being sent, it’s a problem with either the WordPress software or with your server.

  Please ask the WordPress.org community for advice about this instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums