email change
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My old email (email visible only to moderators and staff) doesn’t exist any longer, but I can’t change to a different one, albeit I don’t have any other WP account associated with. I’m missing notifications, so how can I change it? and how can you answer me if I can’t access above mentioned email?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
You can change your email address to a different one on your Account Settings page:
https://wordpress.com/me/account
You can find more information in this document:
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Hi @artdecozbloxu,
What email address are you trying to use? Feel free to share it in your next reply — only staff will be able to see the email, as we can then confirm if it’s being used with another WordPress.com account.
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(email visible only to moderators and staff)
this email is used on Google account for Blogger, but never for WordPress. -
Hi there,
I can confirm that email address was used to create another WordPress.com account a few years ago (it’s been inactive since then) so is it possible you have more than one account with us?
The only way to use your email address for a new account is to “free it up” by un-setting it on the other account. We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.
With this in mind, please contact our account recovery team (using the email address you mentioned above) and they will be able to help you sort out how to access that site.
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