Email change due to virus on old email

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  barryfoxart · Member · Feb 10, 2016 at 7:49 am

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  Hi

  I currently log into my WordPress account using an old email address as the username, I no longer have access to this old email. I have attempted to change my email address in WordPress however the details would not save.

  Can anyone help

  Thanks

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  stefmattana · Staff · Feb 10, 2016 at 2:10 pm

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  Hello @barryfoxart,

  You can update your email address by going to your Account Settings.
  Now you can enter your new email address, then click “Save Account Settings.”
  You’re going to receive an email at the new address with a confirmation link. You must click the confirmation link to confirm the change and update the email on your account.

  Check in your junk/spam folder if you don’t see the email on your inbox.
  If you don’t receive any email, type modlook in the tag box of this thread to let the Staff know that you need assistance.

  Hope this is all clear. If you need any other help, please ask. Cheers!