Email Change for Comments still sending to old email
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Hello,
Within wordpress, I changed the email address in settings/General and it was approved. I thought this would start sending comment emails to the new address for approval, but it is still sending to the old email.What have I missed?
Thanks in advance for helping with this.
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Hi there,
I do not see any sites under your @watkinsllc292220a7b0 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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The site was originally created under bluehost and after about a year I had it moved to AWS.
Was hoping you could just give advice on any steps I may have missed. I do not need you to get into the backend and troubleshoot.
Maybe I do not understand this forum, I thought it was just advice.
I can go to my ISP but probably have to pay for a simple fix. -
Thanks for the additional info. Unfortunately we can’t help directly because we don’t host pagevalleynews.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.
Instead your host (AWS) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.
The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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