email change issue

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  danaasnan · Member · Oct 12, 2022 at 11:11 am

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  hi,

  so I changed my primary email to another one and now I’m being treated as a new user and I can’t find my website. It tells me to create a new website.
  I can only access it through my hosting account.

  Could anyone please tell me what’s the issue? I’m having a panic here.

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  amiteshg93 · Member · Oct 12, 2022 at 11:23 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  danaasnan · Member · Oct 12, 2022 at 11:26 am

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  http://www.tongueofmind.com
  that’s my website

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  amiteshg93 · Member · Oct 13, 2022 at 3:51 am

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  Hi there,

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  You may want to contact your hosting provider about this issue.

  :)