Email confirmation

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  dkcmc96 · Member · Jun 14, 2014 at 4:52 pm

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  My account keeps asking me to confirm my email address which I did initially. However, when I ask to resend, I don’t receive it.

  Is this just a glitch. My account seems to be working fine?

  The blog I need help with is: (visible only to logged in users)

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  dkcmc96 · Member · Jun 14, 2014 at 4:53 pm

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  Keeps asking me to confirm email address, but I don’t receive the email to confirm it.

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  timethief · Member · Jun 14, 2014 at 4:58 pm

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  Hi there,
  Please check in your email client spam/ junk mail filter as well as your “social” tab in Gmail if applicable. If it’s not there then please post the URL of the blog starting with http:// I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  dkcmc96 · Member · Jun 14, 2014 at 5:20 pm

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  http://donnakendall.wordpress.com/

  This is my blog address. This has been ongoing for about a week. I have repeatedly checked my spam folder.

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  druesome · Staff · Jun 15, 2014 at 6:02 pm

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  Hey there Donna!

  I made a few adjustments on our end that should enable you to access your blog normally. I also sent you a separate email to check if you’re able to receive emails from us. Would be great to hear from you to confirm. Thanks!

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  dkcmc96 · Member · Jun 16, 2014 at 12:09 am

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  Yes, I received your email. Thanks.

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  druesome · Staff · Jun 16, 2014 at 4:19 am

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  You’re welcome! :)

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  edenbadden · Member · Jun 28, 2014 at 7:35 am

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  Please help me,
  I don’t receive my email confirmation Nothing in my spam…
  I can customize my website because I need to confirm
  .
  Do you have solution?

  bigbouncemusic.com

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  druesome · Staff · Jun 30, 2014 at 3:33 am

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  @edenbadden:

  I’ve updated your email address for you. You should be good to go. :)

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  edenbadden · Member · Jun 30, 2014 at 5:13 am

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  @druesome thks :-)
  Can you say me beacause what I don’t have the possibilitie to upload a theme with my website?
  …

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  edenbadden · Member · Jun 30, 2014 at 5:20 am

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  @druesome It doesn’t work

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  druesome · Staff · Jun 30, 2014 at 9:39 am

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  @edenbadden:

  I overlooked something and you should be fine now. However, regarding the uploading of themes, that is something that’s not supported on WordPress.com.

  http://en.support.wordpress.com/themes/adding-new-themes/

  You may be able to find a theme that fits your needs in our Theme Gallery:

  http://theme.wordpress.com/

  Alternately, if you’d like the ability to upload your own themes, moving to a self-hosted WordPress.org blog could be your best option.

  http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  Let me know if you need anything else. Thanks!

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  edenbadden · Member · Jun 30, 2014 at 10:54 am

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  @druesome
  Thks for your help…
  I show Them Gallery but when i tried to change, I always arrive on this page : http://www.brendanohara.org/?preview=1&template=premium%2Fprofile&stylesheet=premium%2Fprofile&preview_iframe=1&TB_iframe=1
  Do you know what happens?

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  rachelmcr · Member · Jul 1, 2014 at 11:59 am

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  Hi there,

  Can you let me know exactly what steps you take to end up on that page? (Please let me know the link of the page you start on and exactly what you click or select on that page.)

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  edenbadden · Member · Jul 1, 2014 at 12:10 pm

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  @rachelmcr
  Hi Rachelmcr,
  I click on preview page and I try to access to another page and when I click on my name website “bigbouncemusic”.

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  rachelmcr · Member · Jul 1, 2014 at 12:35 pm

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  Hi there,

  Can you send me a link to the page you start on (before you click on preview page)?

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  edenbadden · Member · Jul 1, 2014 at 12:48 pm

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  https://bigbouncemusic.wordpress.com/wp-admin/
  and after i go to this page
  http://www.brendanohara.org/

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  rachelmcr · Member · Jul 1, 2014 at 2:59 pm

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  Thanks!

  The site at http://www.brendanohara.org/ isn’t hosted at WordPress.com, so it doesn’t have the same theme options as sites hosted here. You’ll need to check with your website host for more help with that.

  Your site at http://bigbouncemusic.wordpress.com/ is currently linked to the domain name bigbouncemusic.com. That domain name redirects to your site at http://www.brendanohara.org/ which is why you end up there from your WordPress.com site.

  If you’d like to use your WordPress.com site with that custom domain name, you’ll need to point the domain to WordPress.com with this guide: Map an Existing Domain

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  edenbadden · Member · Jul 2, 2014 at 7:15 am

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  Hi, I would like to use bigbouncemusic.com but I don’t know why it’s redirected to http://www.brendanohara.org/.
  I’ve just use the option to have my site bigbouncemusic.com but currently I always on http://bigbouncemusic.wordpress.com/ when I log me, do you say why?
  You say me I need to check with my website host but I don’t know where is my website is host beacause I don’t make this operation… :-(

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  rachelmcr · Member · Jul 2, 2014 at 9:16 am

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  Hi there,

  It looks like the domain name bigbouncemusic.com was registered through GoDaddy on November 19, 2008. If you registered the domain then, you can map it to your WordPress.com blog following the steps here: Map an Existing Domain

  You’ll need to change your name servers to the following:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  If you’re not sure how, you’ll need to contact GoDaddy for assistance.

  If you did not purchase the domain bigbouncemusic.com then, I’m afraid that it’s unavailable for use. You’ll need to pick another domain name to use with your blog. If you didn’t register the domain, let me know, and I can refund your purchase or give you credit that you can use toward registering another domain.