Email Confirmation

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  ehaynie63 · Member · Jul 7, 2017 at 9:08 pm

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  I signed up for an account on WP a LONG time ago but never confirmed my email address. Now I’m getting an that’s telling me I can’t upload my own theme. (because I never confirmed my email)

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Jul 7, 2017 at 9:18 pm

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  Suggest you check your Spam/ Junk folder. If you are using Gmail and have tabs (e.g. Social, Promotion etc) on, check all tabs.

  If you use Gmail or G Suite account check the help guide at https://en.support.wordpress.com/email-notifications/gmail-issues/ page.

  If you are not using a generic email address (i.e. Yahoo! or Gmail) check with your service provider if emails from WordPress.com are blocked?

  If you are not successful please type modlook into the sidebar tags on this thread for the attention of support Staff.

  To upload your own theme you need to subscribe to the Business plan. See https://wordpress.com/plans