Email Delay

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  metonyceballosauthorcom · Member · Nov 23, 2020 at 7:33 pm

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  Good afternoon. When I test the contact forms at the bottom of my site pages (tonyceballosauthor.com), the emails don’t arrive for several hours to my (email visible only to moderators and staff). Is there a way to expedite this process? Thank you.

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  staff-totoro · Staff · Nov 24, 2020 at 1:43 am

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  Hi there,

  The site tonyceballosauthor.com appears to be a self-hosted WordPress (also called “.org”) site hosted on InMotion Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/tonyceballosauthor.com+dns

  To clarify, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: http://wordpress.org/support/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!