Email does not work

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  kleinadrian · Member · Apr 19, 2022 at 7:15 am

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  I have a big request. The email ( (email visible only to moderators and staff) ) that I posted on the CONTACT page (https://dradrianklein.wordpress.com/contact/) does not work if I send correspondence directly from it.
  The email created specifically for this site (https://dradrianklein.wordpress.com/) is functional because I checked with other emails.
  Can you intervene to make this email work directly from the site?

  With thanks,
  Dr. Adrian Klein

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  rawalplawit · Member · Apr 19, 2022 at 7:24 am

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  Hey Adrian,

  Did you mean to say that emails are not delivered after submitting the form? If so, have you added the email in form settings? By default, the email goes to the email address set in account settings.

  Please refer to this page to set your email in the contact form. :) . I hope this is helpful.

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  rawalplawit · Member · Apr 19, 2022 at 7:25 am

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  Sorry, Somehow the link was not attached. The link to the guide is https://wordpress.com/support/wordpress-editor/blocks/form-block/#change-the-email-address-messages-are-sent-to

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  kokkieh · Staff · Apr 19, 2022 at 10:20 am

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  Hi there,

  Are you speaking of contact form submissions? Did those by any chance go into Spam at https://dradrianklein.wordpress.com/wp-admin/edit.php?post_type=feedback?

  I see three responses there containing only a single word each, two of them just the word “Test”, and submissions like that would typically get filtered as spam. Submissions that get filtered as spam don’t generate email notifications.

  If you want to test the form, try entering “real” information instead, like the type of response you’ll expect to see from an actual visitor to you page.