email down

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  bob411938507 · Member · Feb 20, 2020 at 8:25 pm

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  my email, which I believe is hosted through WordPress, is down; not sure where to start to get it fixed: (email visible only to moderators and staff)

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  supernovia · Staff · Feb 21, 2020 at 12:09 am

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  Hi there, sadly it looks like the whole domain is down. It expired a while ago and is now in redemption:

  Domain Expiration

  Can you log in as the domain owner, then request domain redemption? Note it’s $80 plus renewals. We’d send an invoice to the account on file. You’d pay it, then we’d contact the registrar to try to get the name back.

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  bob411938507 · Member · Feb 21, 2020 at 9:51 pm

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  tried logging into ****olinger.com/wp-admin; no go; is that what you meant by logging in as the domain owner? thx

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  staff-blorbo · Staff · Feb 21, 2020 at 10:42 pm

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  You’ll need to log into WordPress.com as the account which owns the domain, not the one you’re currently logged in as, and we’ll be able to help you with this once you reply here under the correct WordPress.com account.