Email Enquires not being received

  • Unknown's avatar
    kelmanpoto · Member ·

    Hello,
    We are not getting email enquiries sent to us when they are submitted from the ‘contact’ page on our website, aucklandrealestateagents.co.nz.
    The current email address enquiries are sent to is (email visible only to moderators and staff) however, we have tried changing this email and the enquires are still not coming through.
    The only issue we can see is the PHP is down, can this please be updated and have the contact fixed ASAP?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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