Email failure after mapping

  • Unknown's avatar

    I have sucessfully mapped my wordpress website to my domain name, but it has knocked out my emails in microsoft outlook. I can access them via webmail with my isp but need them on my outlook. Outgoing server works- incoming doesnt. ISP tech support has been very helpful but as the servers have been changed to wordpress they can not see the blockage, they do say it appears that WordPress has made the changes and I have a message from WordPress indicating that mx codes were transfered.Please help. Many thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    If you could provide me with the correct MX settings, I can absolutely look into this for you. You’ll need to get these from your email service provider.

    Once I have them, I can get going on solving the issue for you!

    Looking forward to hearing from you. Thanks very much.

  • Unknown's avatar

    Hi Robyn,
    Thanks for that- the matter was resolved by manually dropping in the WordPress pop and smtps. It should be pointed out that although WordPress stated that email service would not be interupted
    https://wordpress.com/my-domains/80545789/thank-you/
    it didn’t happen in my case. Lack of email can cause major issues and is an urgent issue.
    Thankfully my ISP tech was able to work on the problem. As for Harmonic (my theme) it is very impressive and my site looks great. I do have some queries:-
    Can I alter the font size for the Page Titles?
    Perhaps you would look at my page https://henrymilnerltd.wordpress.com/2-projects/
    and see if there is a way of adding a ‘read more’ tag for the desktop user to click to view the portfolio- at the moment I have embedded a crude swipe log.
    Also How can I speed up page loading- I believe the images are all a good file size?
    Many thanks
    Henry

  • Unknown's avatar

    Hello Henry,

    I am very glad that all works well for you now with the MX records. I appreciate the follow up and hearing how you fixed your issue.

    The site does look amazing :)

    The first place to look to adjust the Headings size in your page titles is in your Customizer. If you click the Fonts link, you’ll see the following:

    Screen Shot 2015 01 12 at 12 41 36 PM

    Give that a try, and let me know how that works out for you. You’ll click Headings → Default Theme Font, click on a Font, then adjust the size. Save any changes you make.

    If you’re not happy with the result, tell me your specific goal and I might be able to offer some CSS code to assist.

    Perhaps you would look at my page https://henrymilnerltd.wordpress.com/2-projects/
    and see if there is a way of adding a ‘read more’ tag for the desktop user to click to view the portfolio- at the moment I have embedded a crude swipe log.

    Unfortunately, there isn’t a way to add this with a CSS adjustment to your theme.

    Some other solutions might suit you:

    If you got to Customize → Theme → Visibility, you can select Hide Title Section in order to raise the portfolio up the page. This may not suit your needs entirely, but I wanted to offer it as an option.

    Harmonic also has a specific layout for Portfolio pages. You can open the Constructions page, and opt for Portfolio in Page Attributes, if you’d like.

    Also How can I speed up page loading- I believe the images are all a good file size?

    To take a look at our suggested specifications for image optimization:
    http://en.support.wordpress.com/media/image-optimization/

    Your site loads quickly for me already. Could you tell me what pages you are concerned about?

    Thanks again.

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