email follow button

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  davidz11 · Member · Mar 9, 2015 at 6:32 pm

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  hi! could anyone help me here?! if sameone is following my blog via email, is it possible to switch the language of the description? because I have a blog in german and if you click on the following button, you will receive an english text via email! thx!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 9, 2015 at 6:34 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  davidz11 · Member · Mar 10, 2015 at 1:31 pm

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  Hi timethief! thanks for your answer:) I am already subscribed for this topic – I just could unsubscribe – hope a staff assistance will respond! have a nice day!

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  lizthefair · Member · Mar 10, 2015 at 7:34 pm

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  if sameone is following my blog via email, is it possible to switch the language of the description? because I have a blog in german and if you click on the following button, you will receive an english text via email! thx!

  When deciding what language to send notification e-mails in we first look at the language preferences of the subscriber (if they are a WordPress.com user) and then the language of the blog they are following.

  If you have users who are still getting notifications in English, you might try changing your interface language to German here:

  https://dztraining.wordpress.com/wp-admin/users.php?page=grofiles-user-settings

  If that doesn’t work, let me know and I’ll investigate further.

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  davidz11 · Member · Mar 10, 2015 at 9:47 pm

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  thx for your answer! my setup and interface language is in german but my followers get the email in an english text! :/

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  lizthefair · Member · Mar 11, 2015 at 2:19 pm

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  Are your followers WordPress.com members? If so the e-mail would go out based on their language settings, not yours.

  Could you give me an example of one of the e-mail addresses that got the notification in the wrong language? If you paste the e-mail addresses only you and WordPress.com staff will be able to see it.

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  davidz11 · Member · Mar 11, 2015 at 2:29 pm

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  no, the email following button uses only people who are not wordpress.com members.

  a friend did that and got an email…
  Subscribed to Fitnesstipps!

  Congratulations, you are now subscribed to the site Fitnesstipps (http://dztraining.wordpress.com) and will receive an email notification when a new post is made.
  Manage Subscriptions Unsubscribe
  Reach out to your own subscribers with WordPress.com.

  Why is this in english and not in german? Because all my settings are in german! thx for your help!

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  lizthefair · Member · Mar 11, 2015 at 5:38 pm

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  I checked the email logs for your most recent email follower and the good news is most of the e-mails are going out in German. I do see that the specific e-mail in question that was sent in English.

  There is a bug where sometimes emails are being sent in the wrong language.
  We are aware of this, but we don’t yet have a fix I’m afraid. I’ve added your issue to the existing bug report and I will keep you updated on what we find out.

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  davidz11 · Member · Mar 11, 2015 at 6:48 pm

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  thank you for your help!
  greetings from austria!