Email Follow not working

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  edaefca · Member · Jan 19, 2017 at 7:03 pm

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  People are unable to confirm their follow subscription. It says the subscription could not be activated. Several people have gotten this message.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jan 20, 2017 at 2:46 pm

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  Howdy –

  The Follow Blog Widget will send a confirmation email to the user. They should check their spam and other folders for that email if it does not arrive in their inbox.

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  edaefca · Member · Jan 22, 2017 at 5:31 pm

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  I tried to do that and I got an email to confirm, but when I hit confirm it tells me that the attempt was unsuccessful.

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  staff-zinnia · Staff · Jan 23, 2017 at 3:41 pm

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  Your email followers are visible here: https://wordpress.com/stats/insights/edaefca.wordpress.com Under the ‘Followers’ box, toggle from WordPress.com Followers to Email Followers.

  To clarify, are you trying to add these email addresses when signed in to your account? Or are your visitors trying to add their own email addresses and failing?

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  edaefca · Member · Jan 23, 2017 at 6:03 pm

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  Visitors are trying to follow and cannot.

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  staff-zinnia · Staff · Jan 23, 2017 at 7:17 pm

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  The Follow Blog Widget on the site is working properly. I was able to test it successfully.

  Can you share the email addresses that aren’t working? Do not post them here in the forums as these are public. I’ll send an email your way to collect the email addresses privately once you have a list together.