Email follower

• 

  beanchookie · Member · Feb 27, 2022 at 2:07 am

  • Copy link
  • Add topic to favorites

  Hi,

  A reader wants to know why she can’t see comments after subscribing to our blog.
  Here’s the link she used to sign up.
  https://allmattersroyal.wordpress.com/subscription-form/

  Please help.

  Many thanks in advance!

  Regards,
  Satsuki

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · Feb 27, 2022 at 7:36 am

  • Copy link

  Hi there, if this reader subscribed by email to your blog posts, there’s a link in the new post notification email to “See all comments”. In case she has clicked that link and doesn’t see comments added to the post, she may need to hard refresh her browser window.

  If she has a WordPress.com account, she can also see comments in the Reader.

  If neither of those are working, it might be helpful to have her post in this thread with her email address. The email address won’t be publicly visible, but Staff will still be able to see it.

• 

  beanchookie · Member · Feb 27, 2022 at 8:05 am

  • Copy link

  Thank you for your response, justjennifer.

  I don’t think she has a WordPress.com account.

  Here’s her post from our blog:

  https://wordpress.com/comment/allmattersroyal.wordpress.com/110260

  Thank you.

• 

  justjennifer · Member · Feb 27, 2022 at 8:14 am

  • Copy link

  Hello again, as a forum volunteer I’m not able to see your dashboard, but do I understand that the issue is that her comment isn’t visible on the post itself? Do you see the comment in your blog’s dashboard as Approved?

  I’ve gone ahead and flagged your thread for Staff assistance. Thanks for your patience while they get back to you.

• 

  staff-doublebassd · Staff · Feb 27, 2022 at 10:56 pm

  • Copy link

  Hi there,

  This is a direct link to the post from your blog:

  https://allmattersroyal.wordpress.com/2022/02/24/starting-afresh/comment-page-1/#comment-110260

  I see quite a few of her comments on her post (while both logged in and logged out), but it would be hard to determine which comment she is referring to not being able to see without knowing the exact comments that were made. I see that several other users are trying to clarify which comment she is referring to as well.

  To clarify, it appears she is trying to find one particular comment – is she unable to see any of her comments at the moment?