Email followers are not receiving email notifications

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  howele · Member · Sep 7, 2017 at 6:36 am

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  I have several email followers and they do not receive any email notifications when I update the blog.
  howele.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 7, 2017 at 10:20 am

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  HI there,

  To check on this I’ll need to know a few of the email addresses that aren’t receiving notifications. Please post each email on their own line, and they won’t be publicly visible.

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  howele · Member · Sep 7, 2017 at 4:12 pm

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  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

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  howele · Member · Sep 7, 2017 at 4:12 pm

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  Thank you

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  kokkieh · Staff · Sep 7, 2017 at 6:59 pm

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  Thanks for the emails. Both those people are correctly subscribed to your site, but I notice you only have one post published, and that post was published in May. For what exactly were you expecting a notification to go out?

  If you are thinking of the page, After 10 Years published on 29 August, that is a Page, not a Post. Pages don’t generate email notifications, only posts do.

  I hope that helps clear things up for you.

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  howele · Member · Sep 7, 2017 at 7:20 pm

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  I have been post updates every day this week.

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  howele · Member · Sep 7, 2017 at 7:21 pm

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  I want people to be notified when I post updates

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  jameshelps · Member · Sep 8, 2017 at 5:54 am

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  Hi there,

  As @kokkieh stated, you only have one post on your site. It’s called Poland & More from May 2017 – https://howele.wordpress.com/2017/05/18/poland-and-more/.

  Can you send a link to some of the other posts that you did this week? Perhaps, you’re using a different blog or you haven’t published the posts to your blog yet.

  -James

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  kokkieh · Staff · Sep 8, 2017 at 8:18 am

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  @howele

  There is only one post on your site. If you have been making updates to that post, that also doesn’t send out emails. Emails only go out when you publish a new post, not if you make updates to an existing post.

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  howele · Member · Sep 8, 2017 at 3:45 pm

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  So there is no way my followers know that I made an update to the blog. Is this correct.

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  kokkieh · Staff · Sep 8, 2017 at 4:18 pm

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  If you update an existing post, your followers won’t be notified, no. That is why if you have new information to publish on your site, the best way to do it is to publish a completely new post. That is how blogs are designed to work.

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  howele · Member · Sep 8, 2017 at 9:41 pm

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  Thank you.

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  kokkieh · Staff · Sep 9, 2017 at 8:01 am

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  You’re very welcome :)